Refund policy
Our 30-day return policy means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, and in its original packaging. You’ll also need the receipt or proof of purchase.
- Returns accepted for 30 days
- Free return shipping
- No restocking fee
- No final sale items
To start a return, you can contact us via our web page contact us page, or by direct email at dannygonzalezskate@gmail.com Please note that returns will need to be sent to the following address:
P.O. Box 112. 7113 San Pedro Ave. San Antonio, TX 78216 United States
If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
You can always contact us via our contact us webpage for any return questions or by email at dannygonzalezskate@gmail.com
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like normal, wear, and tear. Unfortunately, we cannot accept returns on sale items.
Please get in touch if you have questions or concerns about your specific item.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 7-10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 10 business days have passed since we’ve approved your return, please contact us page or email us at dannygonzalezskate@gmail.com